We will keep expanding our
geographical presence as we continue to receive requests for information and
assistance from around the country and internationally. Please notify “Access Now” if you become
aware of situations where access continues to be denied. Contrary to rumors, we remain in the
forefront of the fight for accessibility.
The following is a brief listing of
the cases that have been settled since our last newsletter:
Restaurants
Red Lantern Restaurant, Trussville, AL
Spezie Restaurant, Washington, DC
The Clock Restaurant and the Buddha Bar & Grill of Ft. Myers, FL
Mellow Mushroom, Applebee's and Wildhorse Saloon, all of Nashville, TN
Taco Mayo, Stillwater,
OK
McDonald's - Mount Penn in St. Lawrence, PA
Dockside Waterfront Restaurant, Stuart, FL
Stores
Alabama Thrift Stores of Birmingham
and Midfield, AL
NAPA Auto Parts, Stillwater, OK
Toys R Us, Antioch,
TN
Mac's One Stop, Birmingham,
AL
West
Lawn Printing, Reading, PA
Malls
Westfield Shoppingtown, Annapolis, MD
Rosewood Hills
Shopping Center, Stillwater, OK
Bryant Square, Edmond,
OK
Pembroke Lakes Mall, Pembroke Pines, FL
Hotels
Best Western, Mobile,
AL
Quality Inn, College
Park, MD
Opryland
Resort and Convention Center, Nashville,
TN:
This hotel, situated near the Grand Ole Opry House in Nashville, is among the
largest in the country. We have been
extremely pleased with the comprehensive nature of the settlement which has
been arrived at and delighted to share this news with our members. Kudos to the owners and operators of the
hotel for their outstanding cooperation with our attorney and consultant!
Sporting Venues
Greer Baseball Stadium, Nashville, TN
Southern Starz Gymnastics, Cape Coral, FL
Talladega Superspeedway, Talladega, AL
Grocery Stores
Kroger’s, Knoxville, TN
HG Hill Food Store, Nashville, TN
Other
National Aquarium, Baltimore,
MD
Helen Keller Birthplace, Tuscumbia, AL
Commonwealth Office Building, Washington, DC
NOTABLE CASES – There are some cases that are especially
important because of their value as precedents or because they remove
significant numbers or types of barriers.
Several of those types of cases are listed below. Please remember that most defendants in
non-class action cases insist on confidentiality as a condition of signing
settlement agreements.
Therefore, we cannot discuss those cases by name, although they number
quite a few. However, several of them
are included in the cases listed above.
The highlights of our accomplishments since the last newsletter
are:
Hospitals:
FOR THOSE OF YOU WHO DID NOT HAVE
THE OPPORTUNITY TO READ OUR FEBRUARY
NEWSLETTER, WE WOULD LIKE TO REPEAT A REQUEST THAT WE MADE REGARDING HOSPITALS
AND MUNICIPALITIES.
We continue to receive complaints regarding various hospitals
nationwide. We are doing our best to
address those concerns through the remainder of the year. To do so we need your feedback. The healthcare accessibility issues typically
raised by our members are:
·
Parking problems
·
Lack of accessible restrooms, both in patients' rooms and in
public areas of facilities
·
Inaccessible entrances and paths of travel throughout medical
facilities
·
Exam rooms and examining tables
·
Mammography areas
·
Emergency area, including their restrooms, examining tables, etc.
·
No effective communication for the visually and hearing impaired.
If
any of you has had bad experiences regarding handicapped accessibility with
hospitals or other medical facilities in your communities, we want to know so
that we can incorporate those concerns into our current efforts. In addition, if you are aware of any
hospitals that are doing a great job with accessibility, we want to know that
as well, so that we can alert and educate our members.
North Mississippi
Medical Center:
This is the largest hospital in northeastern Mississippi.
“Access Now” signed a settlement agreement with the hospital in July
that resolved the case to the mutual satisfaction of the parties.
Municipalities:
We also continue to receive complaints
regarding various cities and municipalities nationwide. We are doing our best to address those
concerns. Accordingly, we are again
asking for your feedback. The typical
issues raised by our members concerning access to government services, programs,
or activities are:
·
Parking problems at government buildings and facilities
·
Inaccessible city streets and sidewalks
·
Lack of curb ramps/cuts at city street intersections
·
Lack of accessible public restrooms
·
Lack of wheelchair ramps, inaccessible entrances and paths of travel to
government buildings (courthouses, post offices or voting facilities)
·
No effective communication in government facilities for the visually
and hearing impaired.
If any of you has had bad
experiences regarding handicapped accessibility in your communities, we want to
know so that we can incorporate those concerns into our efforts. We are interested in working hard to create
accessibility in all communities.
We are committed to
creating the legacy of an accessible world.
Please help us to help ALL of us!
Thank you!
a.
City of Miami, Florida –
We have had quite a
tussle with the City of Miami. They have not met the deadlines to which they
previously agreed. We are trying to get
them to do the “right thing”, but it has proven increasingly difficult. We may have to return to court if the city
does not live up to its commitments in the very near future. We will keep you informed.
b.
City of Sonora, California – The city has agreed to make all
of its facilities, programs and services A.D.A. compliant. There have been several intermediate
evaluations and milestones for the city to meet. Sonora
is to be A.D.A. compliant by March 31, 2006.
The objective of the settlement agreement is to remove all barriers that
deny disabled individuals their right to full participation in the city’s
activities and affairs. When completed, Sonora will have one of
the finest municipal plans to insure participation by its disabled community.
c.
City of Midfield, Alabama – This case involves
modifications at the Midfield Recreation
Center to bring it into
A.D.A. compliance. It was filed in May,
2002, and a settlement agreement was reached eleven months later. The settlement required that all
modifications agreed upon would be completed by February, 2004. The time was then extended to allow the city
the opportunity to apply for Community Development Block Grant funds from the
federal government. The city’s
application was successful. These funds
allowed it to perform more modifications than would have been possible without
them. Construction commenced early in
January 2005 and was completed in April.
This is another example of a defendant doing the right thing after being
informed of alternative solutions.
_____________________________________________________________
3.
Collier County, FL:
Last December we entered into a settlement agreement with the county to
make Golden Gate Community Park
accessible to the disabled community. We
are pleased to announce that the alterations and modifications have recently
been completed. This
makes an important public recreational resource accessible to the entire
community, including its disabled residents and
visitors.
4.
SeaWorld Theme Parks:
These parks, owned and operated by the Busch Entertainment Corporation,
one of the Anheuser-Busch Companies, have been simply extraordinary in their
approach to increasing accessibility at their several parks across the country. SeaWorld and the other BEC Parks
have worked with “Access Now” and its consultants to continually improve access
for individuals with disabilities.
The outcome of all this is that their theme parks
are outstanding in terms of accessibility to the disabled community. They have gone so far as to prepare and
review with “Access Now” a large, comprehensive policy which clearly sets forth
which of their attractions and rides are SAFELY accessible to people with a
wide variety of disabling conditions, whether temporary or permanent.
SeaWorld's amazing understanding
and acceptance of the needs of the disabled community stand as a shining
example of what can be done when the will is there. We salute them and we are very, very proud to
have been a part of their exemplary effort!!!
We will keep you apprised in future newsletters of their progress.
5.
Holland America and Costa Cruise Lines: A fairness hearing was held and the class
action certification was granted in these cases by Judge Shelby Highsmith. Judge Highsmith also had words of praise for
all involved, saying that everyone had done a beautiful job! It means so much to us to be able to report
this to you, as well!!! These two cruise
lines have been added to the Cunard and Carnival settlements, bringing
to 22 the total number of cruise ships having been made or in the process of
being made accessible.
6.
Greyhound Lines: The
modifications have been completed on the terminal in Seattle, as per the agreement. Modifications were previously completed on
the Birmingham
terminal.
7.
Talladega Superspeedway:
“Access Now” reached an amicable resolution of litigation pending in
federal court in Alabama
with the owner of this track. In
reaching the agreement, the owners of this facility have demonstrated they are
committed to providing equal access at Talladega
Superspeedway.
8.
Emory University: This settlement of this case in 2002 stands
as one of our landmarks, involving as it does a large university (in Atlanta, Georgia). Originally, the complaint centered on the housing
afforded to one of its graduate students in the law school, who is a permanent
wheelchair-user. The case evolved into
one encompassing all of the buildings on the entire campus and, as such,
extends accessibility compliance to a student body of 11,300, in both the
undergraduate and graduate schools of the university, as well as 2,500 faculty
members. Therefore, the positive impact
of this settlement cannot be overstated!
9.
Malls and Shopping Centers:
Of the 20 cases we mentioned in our last newsletter that have been
settled against malls and shopping centers with Time Up Dates (when work is to
be completed) through the end of 2005, “Access Now”, work has been fully
completed in 7 more cases. This is one more indication that these
comprehensive settlements are improving the quality of life for the
disabled.
________________________________________________________________
CLASS ACTIONS – Class actions
affect a large number of disabled persons, usually because a large number of
facilities are involved. We still have
class actions pending against Brookstone Stores, the cruise line industry and cases
against five hospital chains. These
cases move slowly, but there is progress to report in several of them:
Arby’s: “Access Now” brought suit
against Arby’s (RTM Operating Co., Inc.) based on the A.D.A. non-compliance of
approximately 773 of its restaurants in the United States, Puerto Rico and U.S.
Territories. Arby’s has agreed to the
removal of architectural barriers in the restaurants. That will allow the disabled better access to
this restaurant chain. U.S. District Judge Jose E. Martinez held a Fairness Hearing in the case
on April 7, 2005. He had not issued a
final decision at the time this newsletter went to press.
Brookstone Stores: The parties have
agreed in principle on all major issues.
What remains is for the legal papers to be drafted and then presented to
the court. This is not an easy task
since almost all of the stores have unique floor plans that do not lend
themselves to “one-size-fits-all” accessibility language that would be expected
to be found in most class action settlements.
At a recent hearing held in his chambers, Magistrate Judge Peter
Palermo, who is overseeing this case for Judge Joan Lenard, was highly complimentary to all parties involved, saying
that he has been involved with many A.D.A. cases, and this one has been handled
exactly as they should all ideally be!
We look forward to seeking the court’s approval for this settlement in
the very near future.
Norwegian Cruise Line Ltd.: This case
has been scheduled for trial during the three week period beginning December
27, 2005. In the interim, settlement
discussions are continuing. We hope to
have this case resolved before the trial date.
Should that goal prove to be elusive, we will be ready for trial.
________________________________________________________________
NON-“ACCESS NOW” LITIGATION – We want to keep you informed about important recent litigation
around the country, of which you might not be aware, affecting the rights of
the disabled. We think it is important
for our members to keep abreast of successes realized by and within the
disabled community, whether accomplished by “Access Now” or by other
organizations. We are all in this fight
together!
·
First,
KUDOS to the Association for Disabled Americans, which has been successful in
its seven-year effort to have the Publix Super Markets chain improve
access for the disabled. On July 22 U.S. District Judge William M. Hoeveler of Miami approved a
settlement that requires Publix to cure A.D.A. violations at its 857 stores in
five states over a six year period. The
alterations and modifications at the stores will include changing the heights
of ATMs, service counters, deli ticket dispensers and produce bags to
accommodate people in wheelchairs.
Publix will also provide a text telephone in each store and additional
handicap parking where necessary.
·
In Spector v. Norwegian Cruise Line Ltd., the U.S. Supreme Court held that Title
III of the A.D.A. applies to foreign flagged cruise ships. The decision means that Title III’s
protections will make the ships’ facilities and procedures less onerous for
disabled passengers and potential passengers.
One of the plaintiffs’ attorneys remarked that “This decision goes a
long way toward ending the pervasive discrimination long faced by cruise line
passengers with mobility impairments.”
·
The
Regal Entertainment Group, the nation’s largest theater chain, has agreed to a
settlement with the U.S.
Department of Justice (D.O.J.) that requires it to provide increased
accessibility to mobility impaired patrons at nearly 1,000 of its stadium-style
theaters over the next five years. The
improvements will include integration of wheelchair seating spaces into their
seat rows, unobstructed views of the screen, at least one companion seat next
to each wheelchair space and away from the less desirable seats in the very
front of the theater. In its other 5,000
plus theaters, Regal will relocate wheelchair seating away from the screen to
the extent possible without major construction.
This settlement is much stronger than the judgment that the D.O.J. won
in 2003 in the same case. The case is U.S. v. Hoyt Cinema Corp. et al, (D. Mass.).
·
The
Archstone-Smith Trust, the nation’s third largest apartment real estate trust,
has agreed to pay more than $20 million to remedy design and construction
defects to allow greater access to the disabled. These include such things as widening bathrooms
and doorways that are too narrow and lowering mailboxes that are too high for
people using wheelchairs. The company
will renovate approximately 12,000 units at 71 apartment complexes it owns
nationwide. See Equal Rights Center et al v. Archstone-Smith
Trust (D. Maryland).
·
Finally,
a case that gives us cause for concern.
In Doran v. Del Taco, Inc. 373
F. Supp. 2d 1028 (C.D.
Cal. 2005), U.S. District Judge Gary Taylor denied attorney’s fees under the
A.D.A. because prior to bringing suit the plaintiff had not given a
pre-litigation warning notice to the defendant allowing it to cure any A.D.A.
violation (which is not required under the A.D.A.). The judge did this of his own accord; the
parties only disagreed over the amount
of the fee. The action looks like a
judicial end run around Congress’ consistent refusal to enact a pre-suit
notification requirement. It is part of
a seeming trend to render the law ineffectual undertaken by some judges hostile
to the A.D.A. We will have to see if the
trend continues. An appeal is pending.
________________________________________________________________
INFORMATION RESOURCES ON AND OFF
THE WEB:
Online Accessibility:
In its May 9th edition, The JHU Gazette reported that, in an effort
to provide equal access to online content, Johns Hopkins
University has recently
launched a website intended to serve as a resource clearinghouse for the
creation of fully accessible internet-based systems. The Johns Hopkins Web Accessibility site, webaccessibility.jhu.edu,
offers tools, guidelines, training and other support to help those in the
university community and beyond to fashion web pages, library resources and
distance learning systems that are accessible to individuals with visual
impairments, learning disabilities and other conditions that may limit or
prevent their access to and use of such services. The Web Accessibility site's function is to
offer free basic information on developing fully comprehensible web pages, such
as how to write code for a keystroke option that will display a text
description of an image or animation.
The site, in addition to defining web accessibility and identifying the laws
that require it, has a "What Can I Do?" section that lists resources
and checklists to help identify and test the elements of an accessible website.
Items on one checklist include providing captions or transcripts of
important audio content, offering text-only pages and ensuring that color
information can also be conveyed for those with black-and-white monitors. You can find the full JHU Gazette article at http://www.jhu.edu/~gazette/2005/09may05/09access.html.
Developmental Disabilities:
The Minnesota Governor’s Council on Developmental Disabilities has an
ongoing project to enhance independence, inclusion, individual productivity and
self-determination for people with disabilities. To this end the Minnesota Council offers free material and
features on its website. The information
includes:
·
Resources for individuals, families and professionals;
·
“Parallels in Time: A History of
Developmental Disabilities”;
·
Partners in Policymaking® materials;
·
The Learning
Center: A library comprising over 10,000 pages of
documents produced by the Council on a wide array of topics;
·
Self-paced online learning courses for those wanting to increase their
knowledge and skills in self-advocacy, education and employment.
These resources are available at http://www.mncdd.org/ for anyone
interested. The Minnesota Council also encourages the
creation of reciprocal links between their website and yours. Notify them at MinnesotaDDCouncil@msn.com to set
up the reciprocal links or for any other reason.
Spinal Cord Research:
Producer Danny Murphy (a longtime, disabled member of AN) and Bill
Johnston have released a new short film made in conjunction with the Staff and
Students at the UCLA
Human Locomotion
Research Center.
(The Christopher Reeve Foundation is also involved
with this film.) It is an inspirational look at the possibilities
produced by “cutting-edge” research in the use of electric stimulation and
control to facilitate ambulation by people with spinal cord injuries. You can view this film, and the vision it
evokes, at http://www.glasssidewalk.com/films/goforwardreeve.mov
.
________________________________________________________________
GOVERNMENTAL NEWS:
Comments on ACAA Proposed Rule: “Access Now” filed its
comments regarding the U.S. Department of Transportation’s proposed new rules to
the Air Carrier Access Act - the law that provides access to air travel for
people with disabilities. “Access Now”
expressed its view (see below) that the USDOT’s proposed rules were more about
protecting business interests than in protecting the rights of people with
disabilities, and the proposed changes in the law only limit the ability of
people with disabilities to travel by commercial aircraft. No date has been set for the issuance of the
final regulations.
CMS ISSUES UPDATED
REGULATIONS FOR POWER WHEELCHAIR AND POWER OPERATED VEHICLE CLAIMS
CERTIFICATE OF MEDICAL
NECESSITY NO LONGER REQUIRED
On August 26th the Centers for
Medicare & Medicaid Services (CMS) published an Interim Final Rule in the Federal
Register regarding appropriate access for people with Medicare to power
operated vehicles – commonly called “scooters” ‑ and power
wheelchairs. The Interim Final Rule will
become effective for services on or after October 25. Comments will be accepted until November 25,
and a final rule will be published at a later date.
The Interim Final Rule is the latest action
by CMS implementing a Power Wheelchair Initiative first announced in April 2004
provisions in the Medicare Modernization Act of 2003 affecting power
wheelchairs and power scooters. It is
meant to underscore the principle that a beneficiary’s physician or treating
practitioner is in the best position to evaluate and document his or her
clinical condition and medical needs.
“This Interim Final Rule is a critical step in ensuring that people with
Medicare have access to appropriate technology to assist them with mobility,”
said CMS Administrator Mark B. McClellan, M.D., Ph.D. “[T]his Interim Final Rule is part of a
comprehensive strategy to help Medicare beneficiaries get the mobility
assistance equipment they need while avoiding unnecessary administrative burdens
and inappropriate Medicare spending.”
CMS is eliminating the requirement
that a Certificate of Medical Necessity (CMN) signed by the prescribing
physician or other treating practitioner accompany claims for power wheelchairs
and scooters. In place of the CMN, the
Interim Final Rule describes the clinical documentation from a patient’s
medical record that must be submitted along with a written prescription to
the supplier before the supplier delivers a power wheelchair or scooter to the
beneficiary. “Documentation in the
medical record of the beneficiary’s need for assistance with mobility in the
home, as well as the type of technology needed, not only is the best evidence
of medical necessity – it also helps to promote continuity of care for our
beneficiaries,” said CMS Acting Chief Medical Officer, Barry Straube, M.D. “And we are recognizing this in our payments
to providers.”
CMS is notifying physicians, other treating
professionals and power mobility device (PMD) suppliers, of this Interim Final
Rule through its Medicare listserves.
CMS is also targeting educational efforts to physicians, other
practitioners who prescribe power wheelchairs and power scooters as well as to
PMD suppliers, to help them understand the new criteria and documentation
requirements before the implementation date.
This includes new billing instructions for suppliers.
In early September, CMS will hold a special
Open Door Forum to address power wheelchair and power scooter issues. The Open Door Forum will offer physicians,
suppliers and other stakeholders the opportunity to participate in person or by
conference call in a discussion with senior staff about Medicare policies.
For further information
you can view the Interim Final Rule and Fact Sheet on the CMS Website at http://www.cms.hhs.gov/coverage/wheelchairs.asp
The official contact for the Interim
Final Rule is Karen Daily; you can telephone her directly at (410) 786-0189
(reference file code CMS-3017-IFC). You can also telephone CMS toll-free
at (877) 267-2323 or (866) 226-1819 (TTY) or locally at (410) 786-3000
or (410) 786-0727 (TTY).
________________________________________________________________
MISCELLANEOUS ITEMS OF INTEREST:
On
July 26th the Screen Actors Guild issued a report entitled “The
Employment of Performers with Disabilities in the Entertainment Industry”. The report indicates that, in spite of the
A.D.A. and SAG’s own Non-Discrimination and Diversity
policy, there are significant problems
for disabled SAG members. 36% of
the performers with disabilities felt they had encountered some form of
discrimination in the workplace, including not being cast or being refused an
audition because of their disability. 60% of performers with disabilities
who said that a reasonable accommodation would help them and never asked for
one “because they believed employers would be reluctant to hire them.” The
greatest difficulty was getting an audition.
This is important because performers who got more auditions worked more
often. “Stereotypical attitudes
about disability and being considered only for limited roles” were “the most
frequently encountered obstacles”. You can read the Executive Summary at http://www.sag.org/Content/Public/exec-sum-pwd.pdf. The full version of this very informative
report will be posted on the SAG website in the coming weeks.
The following article appeared in The Palm Beach Post on Sunday, July 24, 2005, and was subsequently reprinted in The Miami Herald on August 14,
2005. It contains very interesting
information regarding accessible inns and bed-and-breakfast establishments in Florida. Please pass this article on to those residing
in the Sunshine State as well as those who are
considering a visit and desire accessible lodging at intimate hostelries. (One caveat, however – “Access Now” has
not visited any of these sites and cannot vouch for the accuracy of the
information contained in the article.)
|
Copyright ©
2005, The Palm Beach Post. All rights reserved. Reprinted by permission.
MORE
B&BS MAKING ROOM FOR DISABLED
BY MARY THURWACHTER
Steep staircases, narrow doorways and bathrooms not equipped to
accommodate guests in wheelchairs make getaways to bed-and-breakfasts
difficult for the handicapped. Many Florida
inns, however, have at least one room considered handicapped accessible.
Casa de Suenos in St. Augustine,
for example, has a lovely first-floor room with its own entrance and ramp to
permit easy access for guests in wheelchairs.
Innkeeper Kathleen Hurley says the Nieves Room, which has a queen-sized
canopy bed and a double-sized roll-in shower, is a favorite of guests who
enjoy the private entrance and the ease of unloading luggage. The nightly rate is $145 during the week
and $195 on weekends. For reservations or more information, call 800-824-0804
or see www.casadesuenos.com.
Other Florida inns with handicapped-accessible
rooms include:
·
Hoyt House Bed & Breakfast,
Amelia Island, 800-432-2085; www.hoythouse.com.
·
The Ash Street Inn Bed &
Breakfast, Fernandina Beach on Amelia
Island, 800-277-6660; www.ashstinn.com.
·
Lilian Place Bed and Breakfast, Daytona Beach,
877-893-7579; www.lilianplace.com.
·
Miss Pat's Inn – a Bed and
Breakfast, Daytona Beach, 866-464-7772; www.misspatsinn.com.
·
The Laurel Oak Inn, Gainesville,
352-373-4535; www.laureloakinn.com.
·
The Gardens Hotel, Key West, 800-526-2664; www.gardenshotel.com.
·
Centennial House Bed &
Breakfast Inn, St. Augustine,
800-611-2880; www.centennialhouse.com.
·
The Quilter's Inn,
Wauchula, 877-664-8989; www.thequiltersinn.com.
·
Heritage Country Inn, Ocala (all rooms are
handicap-accessible), 888-240-2233; www.heritagecountryinn.com.
|
________________________________________________________________
CONCLUDING THOUGHTS:
I believe that you can see from reading
this newsletter that we continue to strive to fulfill our mission and to perpetuate
the magnificent legacy left by our strong, courageous and inspiring founder, my
late, beloved husband, Edward S. Resnick.
Not a day goes by that we do not receive either a phone call or an email
from or on behalf of a disabled person telling us of a problem which can only
be categorized as a violation of that person’s civil rights with regard to
handicapped accessibility. For those of
you are new to us, and as a reminder to those of you who have been members for
some time, the A.D.A. is a civil
rights law, under which complaints are handled through either the
United States Department of Justice (the D.O.J.) or through individual pieces
of litigation against the offending entity.
The D.O.J. is totally overwhelmed and backlogged and usually will accept
only very large, high profile cases.
While an individual can mount
A.D.A. litigation on his or her own, we feel that the entry into the case of a
non-profit organization such as ours lends much-needed support to that
effort. Therefore, the larger our
numbers, the louder our voice and the greater our strength! If you are not already a member, won’t you
please consider becoming one? We are
open to both able-bodied as well as disabled persons. Membership is free, easy and quick. You may either fill out the enclosed
membership form and mail it to us (or, if you are already a member, pass it
along to someone else) OR log onto our website at www.adaaccessnow.org and click on the
“Membership” link and fill it out right online!
Please join us and help us to become bigger and better every day! Thank you for your time and attention!
“Access Now” deeply appreciates the
support of all those who have joined with us and we look forward to reporting
ongoing successes in our mission of helping to bring about as much
accessibility as possible to as many members of the disabled community as
possible.
Thank you all and please:
IF YOU HAVE A CHANGE OF ADDRESS,
PHONE NUMBER OR EMAIL ADDRESS PLEASE, PLEASE LET US KNOW SO THAT WE CAN KEEP
OUR FILES UPDATED AND SO THAT WE CAN CONTINUE TO COMMUNICATE WITH YOU.
BEST WISHES FOR A HAPPY, HEALTHY
YEAR AHEAD!!!!!
Access Now, Inc.
Phyllis F. Resnick
President